Copyright and Takedown Policy

1. Our Approach

Everyone who uploads to sentivoice must confirm they hold the necessary rights, and Section 3 of our Terms of Service sets out that obligation in full.

We also run an automated check that compares the backing track of an uploaded recording against a database of known commercial music, and stop the analysis when a likely match is found. That check is best-effort: it will not catch every case, and passing it does not establish that the uploader holds any rights. This policy exists because automated screening alone is not enough.

2. Reporting Infringing Material

If you believe material processed through this service infringes a copyright you own or represent, send us a notice containing all of the following:

A description of the copyrighted work you say has been infringed.

Enough detail to let us locate the material — the certificate code, analysis link, or the exact URL where you encountered it.

Your name, postal address, telephone number, and email address.

A statement that you believe in good faith that the use is not authorised by the rights holder, its agent, or the law.

A statement that the information in the notice is accurate and that you are the rights holder or authorised to act on their behalf.

Your physical or electronic signature.

3. Where to Send a Notice

Send notices to the copyright contact address shown on our Legal Notice page. Please use that address rather than general support, so the notice reaches the right people without delay.

4. What We Do on Receipt

We review each notice and, where it appears valid, remove or disable access to the material. Because uploaded media and analysis results are automatically deleted roughly 24 hours after a job is created, in many cases the material will already be gone by the time a notice arrives; we will confirm this to you where that is the case.

Where an account is involved, we notify the account holder and provide a copy of the notice.

5. Counter-Notice

If your material was removed and you believe that was a mistake or a misidentification, you may send a counter-notice to the same address. It must identify the material and where it appeared before removal; state under penalty of perjury that you believe in good faith it was removed in error; give your name, address and telephone number; state that you consent to the jurisdiction of the federal district court for your district, or if you are outside the United States any district in which we may be found, and that you will accept service of process from the person who filed the notice; and carry your physical or electronic signature.

We forward a valid counter-notice to the person who made the original report. Unless they tell us they have filed a court action seeking to restrain the activity, we restore the material between 10 and 14 business days after receiving your counter-notice. In practice uploaded media and analysis results are deleted automatically about 24 hours after a job is created, so there is often nothing left to restore.

6. Repeat Infringement

We record every valid infringement notice against the account that uploaded the material. An account that is the subject of three valid notices within twelve months is terminated, and we may act sooner where the circumstances warrant it. Section 3 of the Terms of Service provides the contractual basis for suspending or terminating an account on these grounds.

7. Misuse of This Process

Knowingly submitting a false notice or counter-notice may make you liable for damages. If you are unsure whether the material actually infringes your rights, seek legal advice before sending a notice.